London Victoria
Located in the heart of London鈥檚 west end, connecting London with Gatwick Airport
The station brings millions of tourists to attractions such as Buckingham Palace and interlinks with other transport links such as London Underground and Victoria Coach station.
Quieter times at this station are typically before 16:00 and after 19:00 during the week, and all day at weekends.
London Victoria station, Victoria Street, London, Greater London, SW1V 1JU
The platform 13/14 lift, located behind the gate line, which takes passengers to and from the station car park, is undergoing essential repairs from 28 October 2025 to Summer 2026. 鈥疉lternative routes from the car park to the station are signposted. Please follow the diversion route.
At a glance
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Monday – Sunday: 24 Hours
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Ticket buying and collection
Ticket Office
On concourse
Monday – Sunday: 24 Hours
Collect tickets at ticket machine
Ticket office, London Underground opposite Platform 7
- There are ticket counters here
- There is no Low-Level counter here
- There are only induction loops at high-level ticket counters
- There are no ticket machines here
Op Plats 15 & 16
- There are ticket counters here
- There is a Low-Level counter here
- There are no induction loops indicated at this counter
- There are no ticket machines here
Excess Fares office, Platforms 5&6
- There are ticket counters here
- There is no Low-Level counter here
- There are only induction loops at high-level ticket counters
- There are no ticket machines here
Ticket Office & Machines, Central Concourse
- There are ticket counters here
- There is no Low-Level counter here
- There are only induction loops at high-level ticket counters
- There are ticket machines here
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket machines
Ticket Office & Machines, Central Concourse
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket Machines, Eastern Concourse
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Oyster
No
Yes
Yes
Smartcards
Yes
Yes
Station facilities and services
Yes
Available
Available
Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available)
Available
No
Monday – Friday: 07:00 – 23:00
Excess Baggage Company
020 3468 4551
Monday – Friday: 09:00 – 17:30
Excess Baggage Company
0330 024 0215
Available
The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel).
Unavailable
Key information
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Step-free access Step-free category A: Compliant step-free access to all platform(s)
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Station accessibility
Step-free category A, Compliant step-free access to all platform(s)
There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
- Gateline, Platforms 17, 18 & 19
- Gateline, Platforms 9 – 14
- Gateline, Platforms 15 & 16
- Gateline, Platforms 6 & 7
- Gateline, Platform 8
- Gateline, Platforms 9 & 10
- Gateline, Platform 1
- Gateline, Platform 2
- Gateline, Platforms 3, 4 & 5
Yes
Ramps are kept at this station to provide assistance
There are tactile warnings on all platforms in use
Available
Located on Platform 7, desk & seating underneath the stairs by Costa Coffee. Please check the opening times on the National Rail Enquiries website
Assistance Meeting Point
Available
Off Platform 1, by the back entrance of Hudson's/Bridge Place Taxi's drop off. Please check the opening times on the National Rail Enquiries website
Customer Reception
Available
Opposite Platform 4 & 5, general information point for passengers.
GTR Passenger Information Point
Available
Opposite Platform 13 & 14, general information point for passengers.
Southeastern Passenger information point
Induction loops are only in Help Points
1
Yes
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Monday – Sunday: 24 Hours
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Help Points: Help Points are only available in limited locations
Staff assistance
Monday – Sunday: 24 Hours
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance – now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please .
"
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station – Southern.
"
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Yes
- Help Points are only available in limited locations
- All Help Points have induction loops
Help Points are located on both main concourse areas, as well as the main ticket office.
Yes – from help point
Yes – from information point
Yes – from ticket office
DepartureScreens
Announcements
ArrivalScreens
Announcements are made both visually and audibly
Monday-Sunday 07:00-21:50
Via 51爆料 Reception
Toilets and baby changing
Toilets
Toilets are situated on the central concourse and adjacent to platform 2.
A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities.
If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff so we can help you gain access.
Male toilets, Central Concourse
- This toilet is not accessed with a RADAR key
Male toilet, Victoria Shopping Centre
- This toilet is not accessed with a RADAR key
- The toilet entry handles may be operated by most people
Female toilet, Victoria Shopping Centre
Female Toilet, Eastern Concourse opposite Platform 2
Platform 2 Eastern Building
Accessible toilet(B), Central Concourse
Female toilets, Central Concourse
Accessible toilet(C), Central Concourse
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet(A), Central Concourse
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, Victoria Shopping Centre
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Male Toilets, Eastern Concourse opposite Platform 2
Baby Change facility, Central concourse
- This toilet is not accessed with a RADAR key
Accessible toilet, at Station Reception
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Changing Places toilet, Central concourse
- This toilet is not accessed with a RADAR key
- The toilet entry handles may be operated by most people
Lifts
Lift, Concourse first floor
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift requires wheelchair users to reverse in or out
- Lift has clear door widths 1.1m wide
Lift, Gatwick Express
- There are audio announcements provided inside this lift only
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths greater than 1.1m wide
Lift 10, Access to Wetherspoon's (Victoria Island)
- There are audio announcements provided inside this lift only
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.8m wide
Lift, Buckingham Palace Road entrance
- There are audio announcements provided inside this lift only
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.9m wide
Lift A, Underground to Street Level
- There are audio announcements provided inside this lift only
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.9m wide
Getting to and from the station
Car parking
Victoria Station Car Park
There is/are 5 accessible bay(s) available at this car parking location
5
There is accessible parking in a car park
This parking does not advise length of stay permitted
The car park bays measure 2.4 x 4.8m but side zone <1.2m wide
There are no roadside bays
There are No EV Charging points available in the accessible bays
There are no EV charging points in standard parking bays
Ramps can only be deployed from the rear of a vehicle
There is no Help Point close to the accessible parking
Station Car Park
APCOA UK Ltd
- 0345 0774 224
- Monday to Sunday: Specific Hours
81 spaces
Yes
Parking charges apply
Drop-off / Pick-up points
Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist:
– Gatwick Express – 0845 850 1530- Southern – 0800 138 1016- Southeastern – 0800 783 4524
Drop off and Pick Up Point, Wilton Road
- This is a combined drop-off and pick-up point
- There is space for up to 3 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is on the same side of the road as the station
- There is no Help Point close to the drop-off and/or pick-up point
Drop off and Pick Up Point, Terminus Place
- This is a drop-off point only
- There is space for up to 3 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
- There is no Help Point close to the drop-off and/or pick-up point
Cycling
Bicycle storage
112 spaces
Stands
Car Park Upper Level (Victoria Place), above Gatwick Express.
Yes
Yes
Transport links
Tube, Metro and Tram links
Underground services: Victoria Line, District Line and Circle Line
Bus
Victoria Bus Station at Station Front
Taxi
Taxi rank, Wilton Road
- The taxi rank is uncovered
- Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
- The Taxi rank is via controlled roadway crossing
Taxi rank, Victoria Station Car Park
- The taxi rank is uncovered
- Ramps can only be deployed from the rear of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
- The Taxi rank is via controlled roadway crossing
Taxi rank, Victoria Coach Station
- The taxi rank is uncovered
- Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
- The Taxi rank is on the same side as station
Taxi rank, Terminus Place
- The taxi rank is partially covered
- Ramps can only be deployed from the side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis only pick up at this taxi rank
- The Taxi rank is on the same side as station
Airport
Direct Rail Link to Gatwick
Car hire
Office on concourse adjacent to Platform 7 (Sixt Car Hire)
At the station
Lounges and waiting areas
Available
All platforms are partially or fully covered with a canopy.
Available
Unavailable
There is no quiet room at this station
There is no multi-faith room at this station
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The platforms are level with the Main Entrance of the station
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There are tactile warnings on all platforms in use
Platform facilities
There is/are 19 platform(s) at this station
The platforms are level with the Main Entrance of the station
There are tactile warnings on all platforms in use
Platform 1
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 2
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 3
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is a Help Point close to this platform
Platform 4
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is a Help Point close to this platform
Platform 5
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 6
- There is uncovered seating/waiting on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 7
- There is uncovered seating/waiting on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 8
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 9
- There is uncovered seating/waiting on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 10
- There is uncovered seating/waiting on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 11
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 12
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is a Help Point close to this platform
Platform 13
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 14
- There is uncovered seating/waiting on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 15
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 16
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 17
- There is seating/waiting under a roof or canopy on this platform
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 18
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 19
- There is no seating on this platform
- There is no Help Point close to this platform
Help and support
- DepartureScreens
- Announcements
- ArrivalScreens
- Yes – from help point
- Yes – from information point
- Yes – from ticket office
Yes
Help Points are only available in limited locations
Induction loops are only in Help Points
Help Points are located on both main concourse areas, as well as the main ticket office.
Yes
Announcements are made both visually and audibly
Yes
There are information points
There is printed information available
Monday – Sunday: 24 Hours
British Transport Police
For assistance speak to any member of station staff or contact the聽听辞苍听0800 40 50 40聽(24 hours) or text聽61016. In an emergency call聽999.
Shop, Eat & Explore
Train operators at this station
Train operators sell tickets and provide the train services.
- – serving South East London, Kent, the South East Coast and the Medway Towns. There are off-peak metro services to Orpington and Sevenoaks as well as the main line services to Ramsgate, Dover Priory, Gillingham and Ashford International.
- 鈥� serving South London, Sussex, Brighton and the South Coast. There are off-peak metro services to London Bridge and Sutton and main line services to Bognor Regis, Brighton, Epsom, Ore, Portsmouth Harbour, and Southampton Central.
- offer a fast service to Gatwick Airport from platforms 13/14.