Liverpool Lime Street
Nearly 20 million passengers pass through Liverpool Lime Street every year
Built in 1836, Liverpool Lime Street opened at a time of rapid growth for the railway in Britain. It had its first expansion in 1849, a large ch芒teau-like building which now fronts the station.
Liverpool Lime Street station, Lime Street, Liverpool, Merseyside, L1 1JD
At a glance
-
Sunday: 07:15 – 23:05
Monday – Friday: 05:00 – 23:38
Saturday: 05:00 – 23:38
-
Ticket buying and collection
Ticket Office
Ticket Office & Travel Centre on the station concourse
Sunday: 07:15 – 23:05
Monday – Friday: 05:00 – 23:38
Saturday: 05:00 – 23:38
Collect tickets at ticket machine
Merseyrail vending machines in ticket office
- There are ticket counters here
- There is a Low-Level counter here
- There are no induction loops indicated at this counter
- There are no ticket machines here
Old travel centre / not in use
- There are ticket counters here
- There is a Low-Level counter here
- There are only induction loops at high-level ticket counters
- There are no ticket machines here
Ticket machines
Main Concourse
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Merseyrail lower level concourse ATGS
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Oyster
No
No
No
Smartcards
Yes
No
Station facilities and services
Yes
Available
WiFi hot spots around Liverpool Lime Street station
Available
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
Available
Various retail establishments including Photo Booths to purchase items whilst in the station
No
Monday – Saturday: 07:00 – 23:00
Public Holidays, Sunday: 08:00 – 23:00
Operated by Excess Baggage Company
0151 909 3697
Monday – Friday: 09:00 – 17:30
Excess Baggage Company
0330 024 0215
Not available
Located on the main concourse
Unavailable
Outside the station on Lime Street
Key information
-
Step-free access Step-free category A: Compliant step-free access to all platform(s)
-
Station accessibility
Step-free category A, Compliant step-free access to all platform(s)
- ATGS
- Merseyrail lower level concourse
Yes
Ramps are kept at this station to provide assistance
There are tactile warnings on all platforms
Available
Located on the main station concourse behind platform 6. Closest entrance is Lime street, which has step free access and a lift up from street level.
Passenger Information Point
Available
Drop off point within car park, use adjacent yellow help point phone to contact staff to let them know you have arrived at the station.
Short stay car park drop off point
Induction loops are throughout this station
Yes
-
Monday – Sunday: 24 Hours
-
-
Staff assistance
Monday – Sunday: 24 Hours
Liverpool Lime Street Mobility Team are available: –
- Monday – Saturday 07:00 – 22:00
- Sunday 08:00 – 22:00
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available – to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance – now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please .
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- No
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
Yes – from help point
Yes – from information point
Yes – from ticket office
DepartureScreens
Announcements
ArrivalScreens
Announcements are made both visually and audibly
Please see a member of staff or go to the 51爆料 Station Reception on the main concourse; further to that you can contact 51爆料 on 03457 11 41 41.
Toilets and baby changing
Toilets
Male and Female toilets located on the station concourse by Lord Nelson street entrance
Accessible toilets, Merseyrail lower level
- This toilet is not accessed with a RADAR key
- The toilet entry handles may be operated by most people
Female accessible toilet and baby changing facilities
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Accessible toilet, north concourse
- This toilet is accessed with a RADAR key
- The toilet entry handles may be operated by most people
Female toilets
Male toilets
Avanti Lounge toilets
- This toilet is not accessed with a RADAR key
- The toilet entry handles may be operated by most people
Lifts
Lift, Street Level to Concourse
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift, Concourse to Merseyrail Platforms
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.8m wide
Lift, Virgin First Class Lounge
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift which has a 1.5 metre turning circle inside
- Lift has clear door widths 1.1m wide
Lift, Multi Storey Car Park
- There are no audio announcements or they are not audible in this lift
- Lift controls should be accessible to most people
- The lift requires wheelchair users to reverse in or out
- Lift has clear door widths at least 0.8m wide
Getting to and from the station
Car parking
Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
APCOA
- Liverpool Lime Street station
- Skelhorne Street Short Stay Car Par
- Lord Nelson Street Long Stay Car Pa
- Monday to Sunday: 24 Hours
280 spaces
Skelhorne Street short stay car park: –
21 spaces plus 4 accessible spaces
Lord Nelson Street long stay car park: –
259 spaces plus 13 accessible spaces
Yes
Drop-off / Pick-up points
Assistance is available to and from platforms
Skelhorne drop-off / pick-up
- This is a combined drop-off and pick-up point
- There is space for more than 5 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is on the same side of the road as the station
- There is no Help Point close to the drop-off and/or pick-up point
Cycling
Bicycle storage
52 spaces
There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
Racks
Alongside station entrance
Yes
Yes
Transport links
Bus
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Not all buses are accessible
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at
Taxi
City taxi rank Skelhorne St
- The taxi rank is uncovered
- Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
Skelhorne taxi rank
- The taxi rank is fully covered
- Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
Lord Nelson taxi rank
- The taxi rank is uncovered
- Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
Airport
Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.
Port
This can be reached by using the Merseyrail from Liverpool Lime Street station.
At the station
Lounges and waiting areas
Available
Located on main concourse
51爆料 standard lounge
- The doors to the waiting room are automated
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating available with a limited view of the Customer Information Screen and trains in the waiting room
Unavailable
Monday – Friday: 06:00 – 20:00
Saturday: 08:00 – 18:00
Sunday: 10:00 – 18:00
The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
The First Class Lounge at Liverpool Lime Street will be closed to customers on Wednesday 28 and Thursday 29 February due to filming at the station. If you鈥檇 like to enjoy complimentary refreshments before continuing your journey, please present your Avanti West Coast First Class ticket to a member of Avanti West Coast staff upon your arrival at Liverpool Lime Street and they鈥檒l help you out.
Avanti first class lounge
- The First class lounge is capable of being heated and cooled
- There is seating with a view of customer information screens but not trains in the First Class lounge
- There is seating with backrests and armrests on both sides
- There is no Help Point close to the First Class lounge
There is no quiet room at this station
There is no multi-faith room at this station
-
The platforms are at, below and above the main entrance of the station
-
There are tactile warnings on all platforms
Platform facilities
There is/are 10 platform(s) at this station
The platforms are at, below and above the main entrance of the station
There are tactile warnings on all platforms
Platform 1
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 2
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 3
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 4
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 5
- There is seating/waiting under a roof or canopy on this platform
- There is seating provided at more than 50 metres apart
- There is no Help Point close to this platform
Platform 6
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 7
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 8
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 9
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 10
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform A Merseyrail
- There is seating/waiting in an enclosed shelter on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Help and support
- DepartureScreens
- Announcements
- ArrivalScreens
- Yes – from help point
- Yes – from information point
- Yes – from ticket office
No
Induction loops are throughout this station
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
Yes
Announcements are made both visually and audibly
Yes
There are information points
There is accessible printed information available
Monday – Sunday: 24 Hours
Liverpool Lime Street Mobility Team are available: –
- Monday – Saturday 07:00 – 22:00
- Sunday 08:00 – 22:00
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available – to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
British Transport Police
罢丑别听聽station is in Rail House on Lord Nelson Street.
For assistance speak to any member of station staff or contact聽听辞苍听0800 40 50 40聽(24 hours) or text聽61016. There is a direct phone line near the travel centre. In an emergency call聽999.
Shop, Eat & Explore
Train operators at this station
- 鈥� Blackpool North, Wigan North Western, Crewe, Manchester Airport & Manchester Piccadilly/ Oxford Road
- 鈥� Newcastle, Glasgow Central & Edinburgh
- 鈥� Birmingham New Street
- 鈥� Norwich, Nottingham & Peterborough
- 鈥� London Euston
- 鈥� Chester