Clapham Junction
Britain鈥檚 busiest interchange station
Clapham Junction station sees thousands of trains pass through every day, making it one of the busiest stations in Britain in terms of the number of people who pass through the station every day.
Clapham Junction station, St John's Hill, Clapham, Greater London, SW11 2QP
The lifts are currently out of order between platform 17 and the footbridge at Clapham Junction station.
At a glance
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Monday – Friday: 06:15 – 21:30
Saturday: 06:15 – 21:30
Sunday: 07:15 – 21:30
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Ticket buying and collection
Ticket Office
Monday – Friday: 06:15 – 21:30
Saturday: 06:15 – 21:30
Sunday: 07:15 – 21:30
Collect tickets at ticket machine
Taxi Rank
- There are ticket counters here
- There is no Low-Level counter here
- There are only induction loops at high-level ticket counters
- There are ticket machines here
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Tickets- St John's
- There are ticket counters here
- There is no Low-Level counter here
- There are only induction loops at high-level ticket counters
- There are ticket machines here
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Ticket machines
Taxi Rank
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Tickets- St John's
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Grant's Road Tickets
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Brighton Yard Ticket Machines
- There is space in front of the ticket machine to manoeuvre a wheelchair
- The controls are at a suitable height for wheelchair users
Oyster
No
Yes
Yes
Smartcards
Yes
Yes
Station facilities and services
Yes
Available
Available
Available
No
Not available
Monday – Friday: 07:00 – 21:44
Saturday – Sunday: 08:00 – 20:00
0330 095 0168
Available
Unavailable
Key information
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Step-free access Step-free category B: B1, (refer to quick reference guide)
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Station accessibility
Step-free category B1, (refer to quick reference guide)
This is a Category B1 station.
Step free access available through Brighton Yard entrance to all platforms via lifts.
Step free access available through Grant Road entrance to platform 1 and 2 via lifts
The Assistance Meeting Point varies – please check with your operator.
- Taxi Rank
- St John's Gateline
- Station Entrance- Grant Road
- Brighton Yard Gateline
Yes
Ramps are kept at this station to provide assistance
There are tactile warnings on all platforms
Available
Customer reception located in Brighton yard. Outside of opening hours please speak to staff at the gatelines.
Assistance Meeting Point
Induction loops are throughout this station
Yes
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Help Points: Help Points are available inside and outside this station
Staff assistance
Monday – Thursday: 04:30 – 01:30
Friday – Sunday: 24 Hours
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance – now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please .
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Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting .
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
.
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Yes
- Help Points are available inside and outside this station
- All Help Points have induction loops
Customer Help points are located on every platform
Yes – from help point
Yes – from ticket office
Yes – from information point
Announcements are made both visually and audibly
Please contact our Customer Service Centre on 0345 6000 650
Toilets and baby changing
Toilets
The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
Accessible Toilet
- This toilet is accessed with a RADAR key
Female Toilets
- This toilet is not accessed with a RADAR key
Male Toilets
- This toilet is not accessed with a RADAR key
Baby Changing Facility
- This toilet is not accessed with a RADAR key
Lifts
Lift 9, Platform 17
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths at least 0.9m wide
Lift 8, Platforms 15 & 16
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.9m wide
Lift 7, Platforms 13 & 14
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift requires wheelchair users to reverse in or out
- Lift has clear door widths greater than 1.1m wide
Lift 6, Platforms 11 & 12
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths at least 0.9m wide
Lift 5, Platforms 9 & 10
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths greater than 1.1m wide
Lift 4, Platforms 7 & 8
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift has a 1.5 metre turning circle inside
- Lift has clear door widths greater than 1.1m wide
Lift 3, Platforms 5 & 6
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift requires wheelchair users to reverse in or out
- Lift has clear door widths greater than 1.1m wide
Lift 2, Platforms 3 & 4
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift requires wheelchair users to reverse in or out
- Lift has clear door widths greater than 1.1m wide
Lift 1, Platforms 1 & 2
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift requires wheelchair users to reverse in or out
- Lift has clear door widths 1.1m wide
Lift, Grant Road Entrance
- There are audio announcements provided outside and inside this lift
- Lift controls should be accessible to most people
- The lift is a through lift with no turning circle
- Lift has clear door widths greater than 1.1m wide
Getting to and from the station
Car parking
Drop-off / Pick-up points
New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms.
Brighton Yard Road
- This is a combined drop-off and pick-up point
- There is space for up to 5 vehicles to drop-off and/or pick-up
- The drop-off and/or pick-up point is on the same side of the road as the station
- There is no Help Point close to the drop-off and/or pick-up point
Junction Approach Pick Up Point
- This is a drop-off point only
- There is space for 1 vehicle at a time to drop-off and/or pick-up
- The drop-off and/or pick-up point is on the same side of the road as the station
- There is no Help Point close to the drop-off and/or pick-up point
Cycling
Bicycle storage
294 spaces
There are lockers for hire, subject to availability.
Stands, Racks
Brighton Yard side of the station.
Yes
Yes
Bicycle hire
Santander Bikes
Transport links
Bus
Information to plan your onward journey is available in a printable format
Taxi
Taxi Rank
- The taxi rank is uncovered
- Ramps can only be deployed from the side of a vehicle at this Taxi Rank
- There is no help point close to this taxi rank
- Taxis pick up and drop off at this taxi rank
At the station
Lounges and waiting areas
Available
Waiting rooms are on platforms 1, 9/10 and 13/14
All platforms are partially or fully covered with a canopy.
Waiting room, Platforms 1 & 2
- The doors to the waiting room remain open when it is open
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating available with a limited view of the Customer Information Screen and trains in the waiting room
Waiting room, Platforms 13 & 14
- The doors to the waiting room are automated
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated and cooled
- There is no Help Point close to the waiting room
- There is seating available with a limited view of the Customer Information Screen and trains in the waiting room
Waiting room, Platforms 9 & 10
- The doors to the waiting room remain open when it is open
- There is seating with backrests and armrests on both sides
- The waiting area is capable of being heated only
- There is no Help Point close to the waiting room
- There is seating available in view of the Customer Information Screen and trains in the waiting room
Available
Unavailable
There is no quiet room at this station
There is no multi-faith room at this station
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The platforms are below the level of the main entrance of the station
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There are tactile warnings on all platforms
Platform facilities
There is/are 17 platform(s) at this station
The platforms are below the level of the main entrance of the station
There are tactile warnings on all platforms
Platform 1
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Platform 2
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Platform 3
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is no Help Point close to this platform
Platform 4
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Platform 5
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is a Help Point close to this platform
Platform 6
- There is seating/waiting under a roof or canopy on this platform
- Seating is limited on this platform
- There is a Help Point close to this platform
Platform 7
- There is no seating on this platform
- There is a Help Point close to this platform
Platform 8
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 9
- There is seating/waiting under an open-sided shelter on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Platform 10
- There is seating/waiting under an open-sided shelter on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Platform 11 & 12
- There is no seating on this platform
- There is a Help Point close to this platform
Platform 12
- There is no seating on this platform
- There is no Help Point close to this platform
Platform 13
- There is uncovered seating/waiting on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Platform 14
- There is seating/waiting under an open-sided shelter on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Platform 15
- There is seating at regular intervals of 50 metres apart or less
- There is a Help Point close to this platform
Platform 16
- There is seating/waiting under a roof or canopy on this platform
- There is seating at regular intervals of 50 metres apart or less
- There is no Help Point close to this platform
Platform 17
- There is seating/waiting in an enclosed shelter on this platform
- Seating is limited on this platform
- There is a Help Point close to this platform
Help and support
- Yes – from help point
- Yes – from ticket office
- Yes – from information point
Yes
Help Points are available inside and outside this station
Induction loops are throughout this station
Customer Help points are located on every platform
Yes
Announcements are made both visually and audibly
Yes
There are information points
There is no printed information available
Monday – Thursday: 04:30 – 01:30
Friday – Sunday: 24 Hours
British Transport Police
罢丑别听聽office is located between platforms 7 and 8.
For help call聽0800 40 50 40聽(24 hours), text聽61016聽or speak to a member of station staff. In an emergency call聽999.
Shop, Eat & Explore
Train operators at this station
Train operators sell tickets and provide the train services.
- 鈥� trains to Waterloo Station, Basingstoke, Reading.
- 鈥� trains to Brighton, Gatwick Airport, Victoria Station.
- 鈥� trains to Stratford and Dalston Junction.