Birmingham New Street
A major transport and shopping hub
Grand Central shopping centre surrounds this station built for the future! Hop off the train and head straight to a wide choice of shops, cafes and restaurants.
Station address
Birmingham New Street station
Station Street
Birmingham
West Midlands
B2 4QA
Maps of the station
Our interactive map will help you find your way around the station.
Alternatively, we have a PDF map below to help navigate your way around the station.
Information about the station
We manage the station, provide assistance to passengers and maintain facilities.
British Transport Police
The station is located by reception inside the entrance off Hill Street.
For help call 0800 40 50 40 (24 hours), text 61016 or speak to a member of station staff. In an emergency call 999.
Train operators at this station
Train operators sell tickets and provide the train services.
Train operators at our station are:
- – intercity trains between London, the Midlands, north-west England, north Wales, and Scotland.
- – long distance services across the whole country from cities in Scotland all the way to the south and Cornish coasts.
- – trains between London, the Midlands and north-west England.
- – trains between the Midlands, Shropshire and the central Welsh coast.
- – trains to the vast majority of destinations within the West Midlands.
Get in touch
Whether you have a question about one of our stations or want to provide feedback, visit our contact us page for ways you can get in touch.